Terms and Conditions

Eligibility

You must be able to authorize the request

You must be at least 18 years old and legally able to enter into an agreement to use the site. You may submit a request only for yourself or for a property or person you are authorized to represent.

DwellRoster’s Role

Matching and coordination, not physical service work

DwellRoster receives home-service requests, helps identify the relevant service category, and may coordinate contact with an available independent local service professional.

DwellRoster does not itself perform repair, cleaning, installation, inspection, maintenance, or other physical work at your property.

Requests and Communications

Submitting a request authorizes follow-up

You agree to provide accurate contact and request information. By submitting, you authorize DwellRoster and a selected independent service professional to contact you about that request using the contact information you provide.

A request is not an acceptance by a provider and does not create a service contract until you and the provider agree to proceed.

Availability

Timing and matching are not guaranteed

Availability depends on location, service type, property condition, access, provider schedule, and other practical factors. Submitting a request does not guarantee a match, acceptance, arrival time, completed service, or particular outcome.

No Emergency Service

Use emergency resources for immediate danger

DwellRoster is not an emergency dispatch service. For an active fire, suspected gas leak, carbon monoxide alarm, electrical hazard, structural danger, medical emergency, or other immediate threat, leave the area when appropriate and contact 911, the utility, fire department, or another qualified emergency resource.

Your Responsibilities

Provide access and make an informed hiring decision

You are responsible for providing accurate information, lawful and reasonably safe property access, and any known hazards relevant to the visit. Before work begins, review the provider’s identity, scope, price, credentials where applicable, insurance, warranty, and payment terms.

Acceptable Use

Do not misuse the site or request process

You may not submit false, fraudulent, unlawful, abusive, or misleading requests; interfere with site security or operation; attempt unauthorized access; harvest information; impersonate another person or business; introduce malicious code; or use the site to violate another party’s rights.

We may restrict access, reject a request, or preserve information when reasonably necessary to prevent misuse, protect users, or comply with law.

Website Content

General information, not an on-site diagnosis

Site content describes common service needs and request options. It is not a substitute for an on-site evaluation and is not engineering, legal, medical, safety, or other professional advice. Property conditions and appropriate solutions must be evaluated by a qualified professional.

Reviews and Ratings

Past feedback does not guarantee a result

Ratings, counts, excerpts, or testimonials may reflect public feedback associated with participating professionals or companies in the DwellRoster network. They may not represent every provider or service category and do not guarantee availability, pricing, performance, or your experience.

Intellectual Property

DwellRoster content remains protected

The site, branding, copy, graphics, layout, software, and other original content are owned by or licensed to DwellRoster and protected by applicable intellectual-property laws. You may use the site for personal, noncommercial service-request purposes but may not copy, sell, scrape, publish, or exploit its content without written permission.

Third-Party Services

Separate providers have separate terms

Independent providers, payment services, external websites, and other third parties operate under their own agreements and privacy practices. DwellRoster is not responsible for third-party content, systems, business practices, or obligations that are outside DwellRoster’s control.

Limitation of Liability

Limits apply to the extent permitted by law

To the fullest extent permitted by law, DwellRoster will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the site, request process, provider communications, or work performed by an independent provider.

To the fullest extent permitted by law, DwellRoster’s aggregate liability arising from a specific request will not exceed the amount you paid directly to DwellRoster for that request. These limits do not apply where prohibited by law.

Indemnification

Responsibility for misuse and violations

To the extent permitted by law, you agree to defend, indemnify, and hold harmless DwellRoster and its owners, officers, employees, and contractors from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful misuse of the site, materially false information you submit, or your material violation of these Terms.

Governing Law

Florida law governs where permitted

Except where applicable law requires otherwise, these Terms and disputes concerning DwellRoster’s website or matching service are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Changes and Availability

Terms and site features may change

We may update these Terms or modify, suspend, or discontinue part of the site or matching service. Updated Terms will be posted with a new “Last Updated” date and apply prospectively when posted, unless a later date is stated.